Thank you for shopping with us! We strive to provide high-quality products and excellent customer service. However, we understand that there may be occasions when you need to return an item. If you are not completely satisfied with your purchase, you are welcome to return or exchange the item within 15 days after receiving the package. Please read our return policy below:
1. Returns Conditions：
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- We only accept returns within 15 days of the delivery date.
2. Return process:
- To initiate a return, please contact our customer service team at info@memetshop.com.
- Please provide your order number and the reason for the return.
- Our customer service team will provide you with the instructions on how to return the item.
3. Refunds:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, your refund will be processed, and it will automatically be applied to your original method of payment.
4. Exchanges:
- If you would like to exchange an item for a different size or color, please follow the return process outlined above. Once your return is received, we will process the exchange and send the new item to you.
5. Return Shipping:
- The cost of return shipping will be the responsibility of the customer unless the item received was defective or damaged.
- We recommend using a trackable shipping method to ensure the safe return of the product.
If you have any further questions about our return policy, please contact our customer service team at info@memetshop.com. Thank you for shopping with us!